The Tailored Approach
We can develop and deliver
a wide range of services applicable to different
sized business in different business sectors.
The services are
tailor-made to deal with your clients' specific
claim issues. The primary aim is to tackle
behaviour or processes which are leading to
claims among your clients.
The programme of
consultancy can also take account of key areas
which the enforcement authorities look more
closely at and take appropriate steps to reduce
the risk of punitive action - an added benefit
for your clients.
A useful foundation for any
programme is our claims defence audit service.
We can assess prior accidents, occupational
illness or incidents in the workplace which
could lead to claims. This process gauges the
state of play of management systems which should
be in place as a defence against claims
(training records, risk assessments, working
procedures and so on) to see how fit the
policyholder is to counter any civil action
which may arise from the event.
If you are pitching for new
business which has a claims issue, a Northern
Star programme to tackle the claims will set you
apart from the competition.